Contact support

Email our support team for help with your Globe account.

[email protected]

The email button opens your email app. If you use webmail, copy the address into a new message. Send the message from your email app when it is ready.

What to include

  • Use your registered email address where possible.
  • Describe the problem and include any relevant transaction or reference number.
  • Attach screenshots or images to your email if helpful.

Never email passwords, API secrets, seed phrases, or two-factor authentication codes.

Browse the help centre